Since joining the commission in 1989, Bullock has witnessed the transformation of Orlando from a quiet town into a major tourist and business hub, anchored by entities like Walt Disney World and Universal Orlando Resort. Under his leadership, the organization has shifted its internal culture to prioritize safety above all else, rebranding its core value to 'Make Safety First.' This commitment to operational integrity has helped the firm earn the title of 'The Reliable One' and secure recognition as a top-tier trusted brand in multiple nationwide surveys.
Navigating Future Growth
The company is now implementing its 'Strategy 2035' plan, a long-term roadmap that engages all 1,300 employees in the organization’s future. Central to this strategy is affordability, which Bullock addresses through new pricing structures and advanced technology. By partnering with firms like Bidgely, the utility is integrating AI to provide customers with precise usage insights and billing projections. These tools, alongside the rollout of smart water meters and demand-based rates, aim to help residents manage their energy consumption more effectively.





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